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ATM Fraud: Skimming named as one  of the top ten threats for 2010.  

Among the most prevalent forms of fraud striking banking institutions and their customers are ATM attacks. ATM skimming occurs when a device is placed on or near the ATM's actual card reader and is often dificult to detect. Consumers should look at an ATM closely. If a consumer sees a sign asking them to swipe their card in a second reader or if the card reader or PIN pad seems different or loose to the touch, don't use the ATM and report it to the financial institution.

Here are six steps to help reduce ATM skimming incidents:

 1. Be wary of anything about the ATM machine that looks out of the ordinary, such as odd-looking equipment or wire attached to the device.  
 2. Look for a "no tampering" sign.  Crooks often place these to stop anyone curious about a new piece of equipment.
 3. Steer clear of a jammed ATM machine that forces customers to use another ATM that has a skimmer attached. Often, the criminal will disable other ATMs in the area to draw users to the one that has the skimming device on it.
 
4. Customers should check their bank accounts regularly to make sure there are no unusual or unauthorized transactions. Federal law limits loss from ATM fraud, and many banks offer additional protection. Consumers should check with their financial institution for details.
 5. If you see anything unusual or suspicious around an ATM, or if you find unauthorized ATM transactions on your bank account, immediately notify local law enforcement, as well a your financial institution and/or the establishment where the ATM is located.
 6. Always protect your PIN: Don't give the number to anyone, and cover the keypad while you are entering your PIN.

If you have any questions, please call Sharon Croy at (580) 332-6100 or email to
info@citizensada.com.*

*For your protection, please do not include personal information such as identifying numbers, pin numbers, and passwords.

 

 

 

 

FRAUD ALERT:
Due to the ongoing threat of potential fraudulent activity, PLEASE MONITOR YOUR ACCOUNT ACTIVITY REGULARLY AND REPORT ANY UNAUTHORIZED TRANSACTIONS IMMEDIATELY TO THE BANK. Online banking makes it fast and easy to review your accounts for fraudulent activity.  Also, PLEASE DO NOT RESPOND TO ANY PHONE CALLS OR E-MAILS ASKING YOU TO GIVE PERSONAL INFORMATION. Our bank or any other reputable company would never call or e-mail you asking for sensitive information such as Social Security numbers, Driver's License numbers, Debit Card numbers, PINS or Account numbers.

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EMPLOYEE
OF THE MONTH

MEET
CALEB HOLTON

Caleb has been with Citizens for 2 years. He does a great job in our New Accounts department and enjoys assisting customers in finding an account that fits their needs. Come by our 12th Street location and tell Caleb Congratulations!

If you are a multi-tasker with a great work ethic and attitude like Caleb, COME JOIN OUR TEAM! Please call Zac Walters at (580) 310-4437 or email to zwalters@citizensada.com* an Equal Opportunity Employer

 *For your protection, please do not include personal information such as identifying numbers, pin numbers, and passwords.

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